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Hello,
The users on my blog (Arrowheadguys.com) have been having issues where they will be writing a new comment and then use the arrow keys to go back and edit their typing. Upon hitting the arrow key, they get redirected to a new comment and mark it as read. Is there a way to disable this when the comment box is focused?
Please register some new testing user and send the user's login details to info[at]gvectors.com email address to allow us to check the issue.
Hello,
I have discovered the issue. Some custom javascript was added before I took over that allowed users to use the arrow keys to navigate between the comments. They forgot to disable it while the comment text area is active.
Thank you for your help.