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[Solved] Could not send messages after the last updates

4 Posts
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Posts: 3
Topic starter
(@naniz)
Active Member
Joined: 4 years ago

hi, i am having problems with this plugin, a couple of months ago there was no problem whatsoever but lately my users have informed me that it is no longer possible to send messages, i have checked personally and actually when you click on button to send the message appears at the top right the gif of the loading of the comment but that is never sent. Anyone know why and how it is possible to solve this problem?

 

I have already tried disabling all plugins but it has not resolved

3 Replies
Asti
Posts: 7664
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @naniz,

Please leave some example URL to allow us to check the issue.Β 

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1 Reply
(@naniz)
Joined: 4 years ago

Active Member
Posts: 3
Posted by: @asti

Hi @naniz,

Please leave some example URL to allow us to check the issue.Β 

Hi @Asti,

I tried to see in "console" from browser what error came out, and I get this string when I try to send a comment "not foundΒ  Β autoptimize_55ca977c1568be1ed9d4c42ac3b596cf.js:37:17642" I therefore deactivated the autoptimize plugin as I thought it was the problem and instead continues not to send me messages, but now the string is changed to "wpdiscuz-combo.min.js:10:17642"

if you want to see for yourself the site is leaksbydaylight.com

thanks

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Posts: 3
Topic starter
(@naniz)
Active Member
Joined: 4 years ago

I solved the problem by activating "Use WordPress native AJAX functions" in Settings->General SettingsΒ 

πŸ™‚

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