Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hello
Is there any way to receive alerts on email when a comment is placed?
Thanks
Hi @syed,
Please read this doc:
https://wpdiscuz.com/docs/wpdiscuz-documentation/discussion-settings/comment-subscription/
Thanks for your reply, I already checked both options of "Email me whenever" but didn't receive an email when a comment is placed.
Could you please check the points mentioned in this FAQ: https://wpdiscuz.com/community/f-a-q/wpdiscuz-subscription-and-email-notification-dont-work/
Please leave some feedback for each point,
1) Yes my email works
2) I waited around 3hrs but didn't receive any email
3) I didn't use Gmail Fetch services
4) It also didn't come to spam either
5) It also didn't work
6) Yeah I didn't reply
7) I don't know anything about subscription options
8) Yes I removed the Akismet plugin
9) These two things are not a concern with my issue I guess
10) Not sure about that
