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Last Post by Syed 3 years ago
7 Posts
2 Users
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Posts: 4
 Syed
Topic starter
Sep 18, 2021 9:04 am
(@syed)
New Member
Joined: 3 years ago

Hello

Is there any way to receive alerts on email when a comment is placed?

Thanks

6 Replies
Asti
Posts: 7573
 Asti
Support
Sep 18, 2021 9:11 am
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @syed,

Please read this doc:

https://wpdiscuz.com/docs/wpdiscuz-documentation/discussion-settings/comment-subscription/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

5 Replies
 Syed
(@syed)
Joined: 3 years ago

New Member
Posts: 4
Sep 18, 2021 9:27 am
Reply toAstiAsti

@asti 

Thanks for your reply, I already checked both options of "Email me whenever" but didn't receive an email when a comment is placed.

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7573
Asti - X.com
Sep 18, 2021 9:35 am
Reply toSyed
Asti

@syed,

Could you please check the points mentioned in this FAQ: https://wpdiscuz.com/community/f-a-q/wpdiscuz-subscription-and-email-notification-dont-work/  

Please leave some feedback for each point, 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Syed
(@syed)
Joined: 3 years ago

New Member
Posts: 4
Sep 18, 2021 12:40 pm
Reply toAstiAsti
Asti

@asti 

1) Yes my email works
2) I waited around 3hrs but didn't receive any email
3) I didn't use Gmail Fetch services
4) It also didn't come to spam either
5)  It also didn't work
6) Yeah I didn't reply
7) I don't know anything about subscription options
8) Yes I removed the Akismet plugin
9) These two things are not a concern with my issue I guess
10) Not sure about that

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7573
Asti - X.com
Sep 20, 2021 4:59 am
Reply toSyed
Asti
Asti

Hi Syed,

Could you please leave some example URL?  

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Syed
(@syed)
Joined: 3 years ago

New Member
Posts: 4
Sep 20, 2021 10:15 am
Reply toAstiAsti
Asti
Asti

@asti 

Thanks for your time, I figure out the issue with your help. Thank you so much.

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