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[Solved] Problem with Rich Editor  


Pcmanias
Posts: 6
(@pcmanias)
Active Member
Joined: 4 months ago

When I enable the Rich Editor, when clicking on the text box to write a comment nothing happens, and it is required to interact with the rich editor menus to get the cursor blinking on the coment box, and beeing able to write.

Besides, i cannot use the mouse to select where to place the cursor. When clicking on the location to place the cursor nothing happens, forcing to use the cursor keys. This is terrible, specially when editing a comment.

Another related bug, the ballon text with the edit indication stays bellow my wordpress side bar.

7 Replies
Asti
Posts: 1270
 Asti
Support
(@asti)
Support member
Joined: 3 years ago

Hi @pcmanias,

Could you please leave some example URL to allow us to check the issue? 

1 Reply
Pcmanias
(@pcmanias)
Joined: 4 months ago

Active Member
Posts: 6

@asti is it on right now (desktop only). Please warn me as soon as you visit so I can turn it off again.

Pcmanias
Posts: 6
(@pcmanias)
Active Member
Joined: 4 months ago

Atm I have rich editor disabled, since my readers are complaining.

url is www.pcmanias.com

I can turn it on for you if needed.

Pcmanias
Posts: 6
(@pcmanias)
Active Member
Joined: 4 months ago

I’m new to this forum... and the order of my replyes seems confusing. Just to make shure, rich editor is now on. Url is http://www.pcmanias.com

Please warn me when you visit, so that I can turn it off.

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1270

@pcmanias,

We see a lot of js errors on your website console. You should deactivate the plugins one by one and check after each deactivation to find the problem maker.

js errors

Please don't forget to press Ctrl+F5 (twice) on frontend each time before checking to reload updated JS/CSS files.     

Pcmanias
Posts: 6
(@pcmanias)
Active Member
Joined: 4 months ago

Thank you very much.

I had a plugin to prevent copy paste, and it was it.

Going to have to find an alternative.

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 1270

@pcmanias,

Thank you for letting us know. Glad to hear that the issue is solved. 

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