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Please let us know have you deleted the caches before checking?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 10

dancer

Topic starter

Jun 23, 2022 3:38 pm

(@dancer)

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Joined: 12 months ago

I tried in a private window, so no cache involvement

Posts: 10

dancer

Topic starter

Jun 23, 2022 5:06 pm

(@dancer)

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Joined: 12 months ago

Also cleared website cache, but no improvement.

1 Reply

Asti

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(@asti)

Joined: 6 years ago

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Posts: 6223

Jun 24, 2022 10:47 am

We don't find such an issue on our test websites. This is something specific in your case. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 10

dancer

Topic starter

Jun 25, 2022 8:27 pm

(@dancer)

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Joined: 12 months ago

I emailed you my website credentials.

1 Reply

Asti

Support

(@asti)

Joined: 6 years ago

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Posts: 6223

Jun 27, 2022 7:11 am

Thank you. We're going to check the issue. Please wait a bit. I'll update this topic ASAP.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 10

dancer

Topic starter

Jun 27, 2022 7:18 am

(@dancer)

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Joined: 12 months ago

Thanks very much

5 Replies

Asti

Support

(@asti)

Joined: 6 years ago

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Posts: 6223

Jun 27, 2022 7:22 am

It works fine, please watch this video: https://www.screencast.com/t/bh5LP6pHp4WZ

Let us know in which browser/device you see the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 6 years ago

Illustrious Member

Posts: 6223

Jun 27, 2022 7:23 am

Asti

Please press CTRL+F5 (twice) on the frontend twice before checking to reset the browser cache.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

dancer

(@dancer)

Joined: 12 months ago

Active Member

Posts: 10

Jun 27, 2022 12:34 pm

Asti

@Asti Thank you, Great! I didn't see the tiny "count-down number on the top right side of comment editor." (in Firefox) (was set in Chrome) Can the number be larger?

Asti

Support

(@asti)

Joined: 6 years ago

Illustrious Member

Posts: 6223

Jun 27, 2022 12:42 pm

you can increase it using according the option.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti

Support

(@asti)

Joined: 6 years ago

Illustrious Member

Posts: 6223

Jun 27, 2022 12:47 pm

Asti

BTW, you should delete all kinds of caches (server-side, website, wpDiscuz, browser) once you've changed the value of the option.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 10

dancer

Topic starter

Jun 27, 2022 1:19 pm

(@dancer)

Active Member

Joined: 12 months ago

Where is that? Can it apply only to the counter #?

1 Reply

Asti

Support

(@asti)

Joined: 6 years ago

Illustrious Member

Posts: 6223

Jun 27, 2022 1:25 pm