Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi, i cannot click +/- or reply buttons on comment section. İ also cannot write comment on posts. Because it is unclickable !!! Why it happens ?
It seems you have some JS errors on your website. Please press F12 and go to the Console tab and check JavaScript errors.
@asti i checked it. but nothing about wpdiscuz
Only that message was there:
jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
mc.yandex.ru/metrika/tag.js:1 Failed to load resource: the server responded with a status of 500 ()
This kind of issue is usually caused by either one of the active plugins or the theme.
Please deactivate the plugins/theme one by one and check after each deactivation to find a problem maker one.
Please keep the cache plugin (if you have) deactivated in the testing process.
İ deactivated all other plugings, and still doens't work. İ am using optimize press wordpress theme. Can you help 🙁
Please leave some example URL to allow us to check the issue.
This is just a CSS conflict with theme or other plugins, please watch this video: https://www.screencast.com/t/SnfAwNNfpnif
You should use the CSS code below:
#comments {
pointer-events: auto !important;
}
Put the code in the Top Admin Bar > Customize > Additional CSS > "Additional CSS" textarea, save it, delete all kind of caches and check again.
Please don't forget to press Ctrl+F5 (twice) on the frontend before checking.
İt fixed. Thank you very much for your help 🙂
