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[Solved] İ cannot click any button in comment section

9 Posts
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Posts: 5
Topic starter
(@centilmenkulubu)
Active Member
Joined: 3 years ago

Hi, i cannot click +/- or reply buttons on comment section. İ also cannot write comment on posts. Because it is unclickable !!!  Why it happens ? 

8 Replies
Asti
Posts: 7212
 Asti
Support
(@asti)
Illustrious Member
Joined: 6 years ago

@centilmenkulubu,

It seems you have some JS errors on your website. Please press F12 and go to the Console tab and check JavaScript errors.

2 Replies
(@centilmenkulubu)
Joined: 3 years ago

Active Member
Posts: 5

@asti i checked it. but nothing about wpdiscuz

Only that message was there:
jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
mc.yandex.ru/metrika/tag.js:1 Failed to load resource: the server responded with a status of 500 ()

Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7212

@centilmenkulubu,

This kind of issue is usually caused by either one of the active plugins or the theme.

Please deactivate the plugins/theme one by one and check after each deactivation to find a problem maker one.

Please keep the cache plugin (if you have) deactivated in the testing process.

Posts: 5
Topic starter
(@centilmenkulubu)
Active Member
Joined: 3 years ago

İ deactivated all other plugings, and still doens't work.  İ am using optimize press wordpress theme.    Can you help 🙁

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7212

@centilmenkulubu,

Please leave some example URL to allow us to check the issue. 

Posts: 5
Topic starter
(@centilmenkulubu)
Active Member
Joined: 3 years ago
1 Reply
Asti
 Asti
Support
(@asti)
Joined: 6 years ago

Illustrious Member
Posts: 7212

@centilmenkulubu,

This is just a CSS conflict with theme or other plugins, please watch this video: https://www.screencast.com/t/SnfAwNNfpnif

You should use the CSS code below: 

#comments {
   pointer-events: auto !important;
}

Put the code in the Top Admin Bar > Customize > Additional CSS > "Additional CSS" textarea, save it, delete all kind of caches and check again. 

Please don't forget to press Ctrl+F5 (twice) on the frontend before checking.

Posts: 5
Topic starter
(@centilmenkulubu)
Active Member
Joined: 3 years ago

İt fixed. Thank you very much for your help 🙂

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