Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
嗨，我安装了这个插件，一切都很好，除了一个非常重要的问题：如果以访客身份输入，则无法在评论框中输入文本。
除非您先单击富编辑器工具栏按钮。如果您禁用工具栏，则根本无法发表评论。
名称和电子邮件区域是正常的。
请帮忙检查一下，非常感谢。
Please purge your CDN and delete all caches, then go to wpDiscuz > Settings > General Settings admin page and disable the following two options:
- Combine JS and CSS Files to Optimize Page Loading Speed
- Minify JS and CSS Files to Optimize Page Loading Speed
Hi Tom, thanks for soon help. I have disabled these two options and deleted all caches including CDN and server side, but the problem persists—can't click directly on the comment area and leave a comment.
Is there any other solution?
This kind of issue is usually caused by either conflict with other plugins or the active theme.
Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.
Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.
You marked it as resolved so looks like you find the solution.
@asti Thank you. Yes, it has been solved. It was a conflict with a setting in the all-in-one wp security plugin.
Thank you for letting us know. Glad to hear that the issue is solved.
We're going to mark this thread as resolved. Feel free to open a new topic if you have further questions.
