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Bug [Solved] After Update Plugin, There is Bug

 
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Last Post by Asti 6 days ago
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Posts: 25
 hfdz
Topic starter
Aug 19, 2024 2:31 pm
(@hfdz)
Eminent Member
Joined: 3 months ago

Hello, last time I'm using user mentioning 7.1.5

There is info to update, and i update it to 7.1.7

But, suddenly I can't @ any users, so i rollback and downgrade again to 7.1.5

And i can @ mention again

4 Replies
Tom
Posts: 508
 Tom
Support
Aug 22, 2024 7:04 am
(@tomson)
Honorable Member
Joined: 9 years ago

Hi @hfdz,

Please try to update again and make sure you've deleted all caches and purged the CDN if you have. If you have some optimizer plugins make sure the CSS/JS file cache is reset. The use a private tab of your browser to test it. 

2 Replies
 hfdz
(@hfdz)
Joined: 3 months ago

Eminent Member
Posts: 25
Aug 22, 2024 8:08 am
Reply toTomTom

@tomson i did it but still

Tom
 Tom
Support
(@tomson)
Joined: 9 years ago

Honorable Member
Posts: 508
Tom - X.com
Aug 22, 2024 7:32 pm
Reply tohfdz
Tom

@hfdz,

Please leave a direct link to the post where we can check it.

Asti
Posts: 7464
 Asti
Support
Sep 10, 2024 9:37 am
(@asti)
Illustrious Member
Joined: 7 years ago

We have not received a reply from you for over a couple of weeks, therefore we will be closing this topic. Please create a new one if you require any additional help.

Thank You!

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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