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Bug [Solved] After Update Plugin, There is Bug

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Bug Reports

Last Post by Asti 2 years ago

5 Posts

3 Users

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hfdz

(@hfdz)

Posts: 26

Eminent Member

Topic starter

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[#8780]

Hello, last time I'm using user mentioning 7.1.5

There is info to update, and i update it to 7.1.7

But, suddenly I can't @ any users, so i rollback and downgrade again to 7.1.5

And i can @ mention again

Posted : 19/08/2024 6:31 pm

Topic Tags

update issue bug

Tom

(@tomson)

Posts: 512

Honorable Member Support

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Hi @hfdz,

Please try to update again and make sure you've deleted all caches and purged the CDN if you have. If you have some optimizer plugins make sure the CSS/JS file cache is reset. The use a private tab of your browser to test it.

Posted : 22/08/2024 11:04 am

hfdz

(@hfdz)

Posts: 26

Eminent Member

Topic starter

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@tomson i did it but still

Posted : 22/08/2024 12:08 pm

Tom

(@tomson)

Posts: 512

Honorable Member Support

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@hfdz,

Please leave a direct link to the post where we can check it.

Posted : 22/08/2024 11:32 pm

Asti

(@asti)

Posts: 8264

Illustrious Member Support

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We have not received a reply from you for over a couple of weeks, therefore we will be closing this topic. Please create a new one if you require any additional help.

Thank You!

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 10/09/2024 1:37 pm