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[Solved] Star Rating on Mobile is not working

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wpDiscuz Integration
Last Post by Garjen 4 years ago
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Posts: 3
 Garjen
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May 07, 2022 1:49 pm
(@garjen)
Active Member
Joined: 4 years ago
[#4177]

Hi 

I have installed on my website

https://www.thesilverhedgehog.com/ghostbusters-afterlife-film-review/

When on desktop I can rate the article but when i check my mobile the option does not work

 

I have tried disabling other plugins

cleared cache, 

removed cache plugin

switched of and on minify settiings and still no joy

can you help?

 

Website URL
https://www.thesilverhedgehog.com/ghostbusters-afterlife-film-review/

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star rating article rating
3 Replies
Asti
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 Asti
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May 07, 2022 2:23 pm
(@asti)
Illustrious Member
Joined: 8 years ago

@garjen,

Please make sure the "Allow Guests to Rate" option is enabled.

Please read the option description here: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/manage-comment-forms/comment-form-settings/#enable-post-rating

Besides, you have a lot of js errors: https://www.screencast.com/t/Bg0enUl96XMz  

We recommend you solve those errors. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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 Garjen
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May 07, 2022 3:14 pm
(@garjen)
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Joined: 4 years ago

Hi, thank you for looking.

I am not sure how to resolve the issues, will research and see if I can sort.

How did you access that error log, in chrome dev options?

 

 


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 Garjen
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May 07, 2022 3:19 pm
(@garjen)
Active Member
Joined: 4 years ago

Also, Thanks for the option for guest rating. This has solved my issue:)

 

Garry


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