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[Solved] Plugin do not work

5 Posts
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Posts: 2
Topic starter
(@mark123)
Active Member
Joined: 2 months ago

Hello! The wpdiscuz plugin does not work on my Wordpress site.

What I checked:
1) There is permission to comment on the page
2) The comments.php file is in my theme
3) In settings/discussion there is also a checkbox with permission for new comments

Neither your plugin nor standard comments from wordpress are displayed

BlogData template

4 Replies
Asti
Posts: 7661
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi,

For further support, please leave some screenshots of each point mentioned in the doc: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

Posts: 1
(@revivalf)
New Member
Joined: 2 months ago

Hello, 

 

I am seem to be having the same issues. Non-logged in users seem to not be able to post a comment. See this blog post as an example if you wish to test: https://www.revivalfocus.org/the-fallacy-of-the-slippery-slope/

I ran through the support link you shared above and non-users should be able to post/reply to comments per the settings, but not sure what the issue could be.

2 Replies
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7661

@revivalf 

The issue may be caused by the 'Automatically close comments on posts older than X days' option in WordPress. Please disable it to allow the comment form to appear on posts and pages.

The option can be found and managed in the Dashboard > Settings > Discussion admin page. 

image
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7661

We have not received a reply from you for over a couple of weeks, therefore we will be closing this topic. Please create a new one if you require any additional help.

Thank You!

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