When I subscribed to the article comments, wpdiscuz did not send an email confirming the subscription. Instead, it directly displayed a "You have successfully subscribed" notification bar in the upper right corner of the article. And when there are new comments, the subscription email will receive a "new comment" notification. I confirmed that I did not turn on the "Disable Guest Subscription Confirmation" switch in "wpdiscuz"-"Settings"-"Subscriptions and User Followers". And I've tried testing with multiple mailboxes. All are directly displayed as "You have successfully subscribed". No confirmation email was sent. And there is no email log of "confirm subscription" sent in the stmp log.
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Jan 15, 2024 4:46 am
11 Replies
Jan 15, 2024 2:54 pm
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Please leave the screenshot of the settings page as well and confirm that you've deleted all caches once you've changed the value of the option.
Jan 16, 2024 3:56 am
When wpdiscu is installed, it is displayed in Chinese, and I can't find the setting to change the language. If you need screenshots of other settings, please let me know.
Jan 16, 2024 4:06 am
I am a Chinese user. I did not intentionally change it to Chinese and take a screenshot, but wpdiscu displayed Chinese after installation. I also did not find the settings related to changing the language. If you need screenshots of other settings please let me know. I haven't found any relevant settings for the cache you mentioned.
Jan 16, 2024 4:10 am
I found the relevant settings. Did you clear the cache in Settings-General Settings-Clear User Comments and User Cache? I've cleared cache.
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We see the confirmation option is disabled. The language is not English but we see that the option is disabled.
You should configure the options as it's shown in the video:
Jan 16, 2024 3:20 pm
Caused by translation errors. What is shown in Chinese is "Disable Guest Subscription Confirmation". Because it is forbidden to send subscription confirmation emails to visitors, and I need visitors to send confirmation emails, I turned it off, so that it is not prohibited after turning it off.
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English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
So enable the options check again and let us know. You should not see any issues.
Additionally, we kindly request you to review the feedback you've provided: https://wordpress.org/support/topic/%e5%8d%81%e5%88%86%e9%9a%be%e7%94%a8%ef%bc%81/
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