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Issue [Solved] WP disqus not working on site

3 Posts
2 Users
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Posts: 2
Topic starter
(@rashmi)
New Member
Joined: 2 years ago

Hi, Users are not able to comment on my site, the Post comment button does not seem to work, please help

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2 Replies
Asti
Posts: 7661
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

@rashmi,

Something blocks the native WordPress admin-ajax.php file. 

image

Please check your security plugins' options and make sure they don't block the WordPress AJAX. This could be also blocked by the .htaccess file.

If none of the plugins caused the issue please contact server support and ask them to check the access of the admin-ajax.php file. This also can be done by the server side.

Posts: 2
Topic starter
(@rashmi)
New Member
Joined: 2 years ago

Thanks for the inisight the issue is now resolved

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