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[Solved] Video media is not loading correctly

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How-to and Troubleshooting

Last Post by jhawtin 2 years ago

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Posts: 5

jhawtin

Topic starter

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Jul 09, 2024 1:43 am

(@jhawtin)

Active Member

Joined: 2 years ago

[#8647]

Hello we just purchased, installed and activated the wpDiscuz - Media Uploader - Single Site License.

I have tested on my website and the videos are not displaying the visual. I have tested it here on your demo site and its working correctly:

https://addons.wpdiscuz.com/wpdiscuz-media-uploader/

However when I try on my site they are just showing as youtube links, no visual:

https://fccwdev.wpengine.com/inqlab-1/

Configuration settings attached as well below.

please let me know how I can fix, thank you. 🙂

Website URL

https://fccwdev.wpengine.com/inqlab-1/

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Asti

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Jul 09, 2024 12:47 pm

(@asti)

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Joined: 8 years ago

Hi,

wpDiscuz Media Uploader is a file attachment plugin. It allows attaching multiple files, images, videos, audio and all other file types you’ve allowed in settings.

wpDiscuz Embeds is a 3rd party URL (Youtube, Soundcloud, etc.) embed-er addon.

wpDiscuz Media Uploader:

Product: https://gvectors.com/product/wpdiscuz-media-uploader/

Demo: https://addons.wpdiscuz.com/wpdiscuz-media-uploader/

wpDiscuz Embeds:

Products: https://gvectors.com/product/wpdiscuz-embeds/

Demo: https://addons.wpdiscuz.com/wpdiscuz-embeds/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 5

jhawtin

Topic starter

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Jul 10, 2024 12:27 am

(@jhawtin)

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Joined: 2 years ago

Hello Asti,

Thank you for that, I have purchased the new embeds addon, however I am still unable to get the videos to display. Here is the new configuration. Using same URL: https://fccwdev.wpengine.com/inqlab-1/

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Asti

Support

(@asti)

Joined: 8 years ago

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Posts: 8294

Jul 10, 2024 1:14 pm

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jhawtin

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@jhawtin

Please enable the "Allow embedding for comment forms" option located in the Dashboard > wpDiscuz > Settings > Embeds admin page.

Please note all questions related to paid addons should be asked in the gVectors.com forum. Here we only support issues related to the free wpDiscuz plugin.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.