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[Solved] Video media is not loading correctly

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Posts: 4
Topic starter
(@jhawtin)
Active Member
Joined: 2 weeks ago

Hello we just purchased, installed and activated the wpDiscuz - Media Uploader - Single Site License. 

I have tested on my website and the videos are not displaying the visual. I have tested it here on your demo site and its working correctly:

https://addons.wpdiscuz.com/wpdiscuz-media-uploader/

However when I try on my site they are just showing as youtube links, no visual:

https://fccwdev.wpengine.com/inqlab-1/

Configuration settings attached as well below. 

please let me know how I can fix, thank you. 🙂

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4 Replies
Asti
Posts: 7334
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi,

wpDiscuz Media Uploader is a file attachment plugin. It allows attaching multiple files, images, videos, audio and all other file types you’ve allowed in settings.

wpDiscuz Embeds is a 3rd party URL (Youtube, Soundcloud, etc.) embed-er addon.

wpDiscuz Media Uploader:

Product:  https://gvectors.com/product/wpdiscuz-media-uploader/

Demo:  https://addons.wpdiscuz.com/wpdiscuz-media-uploader/

wpDiscuz Embeds:

Products:  https://gvectors.com/product/wpdiscuz-embeds/

Demo:  https://addons.wpdiscuz.com/wpdiscuz-embeds/

Posts: 4
Topic starter
(@jhawtin)
Active Member
Joined: 2 weeks ago

Hello Asti, 

Thank you for that, I have purchased the new embeds addon, however I am still unable to get the videos to display. Here is the new configuration. Using same URL: https://fccwdev.wpengine.com/inqlab-1/

config
2 Replies
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7334

@jhawtin 

Please enable the "Allow embedding for comment forms" option located in the Dashboard > wpDiscuz > Settings > Embeds admin page. 

Please note all questions related to paid addons should be asked in the gVectors.com forum. Here we only support issues related to the free wpDiscuz plugin.

(@jhawtin)
Joined: 2 weeks ago

Active Member
Posts: 4

@asti Thank you, that worked. Sorry I did not realize that, I will make sure to direct any other questions to gvectors. Thanks so much. 🙂

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