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Users comments not loading and replies not showing on users own comments

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1bike1world
Posts: 3
Topic starter
(@1bike1world)
New Member
Joined: 10 months ago

WPDiscuz commenting is not detecting the comment to be "posted" but then when you come to press it again, it runs the test and checks it in the backend, and sees that it is "posted". 

when the user is posting a comment or reply it is not loading into the feed or live page. instead the page has to be refreshed to see the comment.

It is also not allowing users to reply to their own comment. 

 

help?

3 Replies
Asti
Posts: 5516
 Asti
Support
(@asti)
Illustrious Member
Joined: 5 years ago

@1bike1world,

Could you please provide an example URL to allow us to check the issue? 

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2 Replies
1bike1world
(@1bike1world)
Joined: 10 months ago

New Member
Posts: 3

@asti our wpdiscuz is on a member subscription service. can you please email me so I can get you set up as a mock user?

 support@1bike1world.com

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1bike1world
(@1bike1world)
Joined: 10 months ago

New Member
Posts: 3

I think the issue is that we are timing out. This has only started happening since the latest update. our staging site is on the older version and we have no issues

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