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Users comments not loading and replies not showing on users own comments

✦ Summarize Topic

How-to and Troubleshooting

Last Post by 1bike1world 4 years ago

4 Posts

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1bike1world

(@1bike1world)

Posts: 3

Active Member

Topic starter

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[#3695]

WPDiscuz commenting is not detecting the comment to be "posted" but then when you come to press it again, it runs the test and checks it in the backend, and sees that it is "posted".

when the user is posting a comment or reply it is not loading into the feed or live page. instead the page has to be refreshed to see the comment.

It is also not allowing users to reply to their own comment.

help?

Posted : 11/02/2022 10:25 pm

Topic Tags

comments not loading replies not showing

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@1bike1world,

Could you please provide an example URL to allow us to check the issue?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 12/02/2022 1:00 pm

1bike1world

(@1bike1world)

Posts: 3

Active Member

Topic starter

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@asti our wpdiscuz is on a member subscription service. can you please email me so I can get you set up as a mock user?

support@1bike1world.com

Posted : 13/02/2022 5:38 pm

1bike1world

(@1bike1world)

Posts: 3

Active Member

Topic starter

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I think the issue is that we are timing out. This has only started happening since the latest update. our staging site is on the older version and we have no issues

Posted : 13/02/2022 5:46 pm