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[Solved] User mentions doesn't appear to work consistently


kfangurl
Posts: 25
Topic starter
(@kfangurl)
Eminent Member
Joined: 5 months ago

Hello,

I've noticed that the user mentions feature, which I have enabled, doesn't appear to work consistently. Sometimes the use of @nickname creates the hyperlink successfully, and sometimes it doesn't. I'm attaching a screenshot that contains one successful mention, and one unsuccessful.

I would appreciate any advice on how to fix this! Please let me know if you need further information. Thank you!

Screen Shot 2021 05 29 at 10.23.13 AM
4 Replies
Asti
Posts: 3623
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

Please leave the current comment URL to allow us to check the issue. 

3 Replies
kfangurl
(@kfangurl)
Joined: 5 months ago

Eminent Member
Posts: 25
Asti
 Asti
Support
(@asti)
Joined: 4 years ago

Support member
Posts: 3623

@kfangurl,

Those users are not registered they are guests. So the link is not added. 

kfangurl
(@kfangurl)
Joined: 5 months ago

Eminent Member
Posts: 25

@asti Oh! I see! I'm so sorry. I thought Beez was signed in because she was able to like a post using her WordPress account. 

Thank you for verifying that the user mention feature is working normally on my site, I appreciate your time!

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