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[Solved] User mentions doesn't appear to work consistently

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Last Post by kfangurl 5 years ago
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May 29, 2021 6:43 am
(@kfangurl)
Eminent Member
Joined: 5 years ago
[#2095]

Hello,

I've noticed that the user mentions feature, which I have enabled, doesn't appear to work consistently. Sometimes the use of @nickname creates the hyperlink successfully, and sometimes it doesn't. I'm attaching a screenshot that contains one successful mention, and one unsuccessful.

I would appreciate any advice on how to fix this! Please let me know if you need further information. Thank you!

Screen Shot 2021 05 29 at 10.23.13 AM

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Asti
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 Asti
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May 29, 2021 11:58 am
(@asti)
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Joined: 8 years ago

Please leave the current comment URL to allow us to check the issue. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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 kfangurl
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May 29, 2021 12:20 pm
Reply toAstiAsti
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@asti Sure! 

Here is the comment link where the user mention was successful: https://thefangirlverdict.com/2021/05/26/open-thread-nirvana-in-fire-episodes-1-2-3/comment-page-2/#comment-97729

Here is another one that is successful: https://thefangirlverdict.com/2021/05/26/open-thread-nirvana-in-fire-episodes-1-2-3/comment-page-1/#comment-97577

Here is one that is not successful: https://thefangirlverdict.com/2021/05/26/open-thread-nirvana-in-fire-episodes-1-2-3/comment-page-2/#comment-97582

Another that was not successful: https://thefangirlverdict.com/2021/05/26/open-thread-nirvana-in-fire-episodes-1-2-3/comment-page-1/#comment-97582

Here is another one that is not successful: https://thefangirlverdict.com/2021/05/27/flash-review-zombie-detective/#comment-97724

Please let me know if you need more information, thank you for your help!


Asti
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May 29, 2021 4:23 pm
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Asti
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@kfangurl,

Those users are not registered they are guests. So the link is not added. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 kfangurl
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May 29, 2021 4:51 pm
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Asti
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@asti Oh! I see! I'm so sorry. I thought Beez was signed in because she was able to like a post using her WordPress account. 

Thank you for verifying that the user mention feature is working normally on my site, I appreciate your time!


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