Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
May 29, 2021 2:43 am
Hello,
I've noticed that the user mentions feature, which I have enabled, doesn't appear to work consistently. Sometimes the use of @nickname creates the hyperlink successfully, and sometimes it doesn't. I'm attaching a screenshot that contains one successful mention, and one unsuccessful.
I would appreciate any advice on how to fix this! Please let me know if you need further information. Thank you!
4 Replies
May 29, 2021 7:58 am
Please leave the current comment URL to allow us to check the issue.