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[Solved] User mentioning doesn't work

✦ Summarize Topic

How-to and Troubleshooting

Last Post by tlarro 5 years ago

5 Posts

2 Users

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tlarro

(@tlarro)

Posts: 3

Active Member

Topic starter

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[#1088]

Hi ! I can't get the user mentioning to work when the option is enabled in the settings, when I type "@" in the comments nothing is displayed. I tried to disabled all caches plugins and CDN but still the same result.

Thanks for your help

Posted : 12/10/2020 2:13 am

Topic Tags

mentioning feature not working

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@tlarro,

Are you using the wpDiscuz User & Comment Mentioning addon?

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 12/10/2020 12:00 pm

tlarro

(@tlarro)

Posts: 3

Active Member

Topic starter

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@asti No, I don't use it.

Posted : 12/10/2020 12:50 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@tlarro,

Please note, the "Enable User Mentioning" option allows mentioning users in comments using the @nickname method. Mentioned users will get a notification via email if the next option is enabled. And that's all. To get an advanced user mentioning features we recommend the wpDiscuz User & Comment Mentioning addon. The addon comes with a User Search bar, so you can find and tag any user/guest very easily.

More info here: https://gvectors.com/product/wpdiscuz-user-comment-mentioning/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 12/10/2020 1:13 pm

tlarro

(@tlarro)

Posts: 3

Active Member

Topic starter

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