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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
I am reaching out to you regarding an issue I am currently facing with the wpDiscuz WordPress plugin.
I have extensively gone through the documentation provided, followed various codes and suggestions in the forums and support pages, but unfortunately, I have not been able to resolve the problem I am encountering. Specifically, I am unable to use shortcode in Elementor.
I understand the importance of providing you with detailed information to assist in troubleshooting, so here are some key details:
- wpDiscuz Version: Version 7.6.13
- Theme in Use: GeneratePress
Additionally, I have tried the following steps:
- Referenced the official documentation for wpDiscuz.
- Implemented codes and suggestions from the wpDiscuz forums and support pages.
- Checked for conflicts with other plugins and themes.
Despite these efforts, the issue persists. I am confident that your team’s expertise can help me find a solution. I kindly request your assistance in resolving this matter as soon as possible.
If there are specific logs or error messages that would be helpful for your investigation, please guide me on how to obtain and share them with you.
I appreciate your prompt attention to this matter and look forward to your guidance and support in resolving this issue.
Thank you for your time and assistance.
Best regards,
Ajaya BK
Hi @ajayabk,
Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.
We have not received a reply from you for over a couple of weeks, therefore we will be closing this topic. Please create a new one if you require any additional help.
