Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
I installed the wpDiscuz plugin and the bubble doesn't appear on my website and there isn't a visible form to add new comments, only the old comments are on display, I checked the settings but I dint understand how I can fix it, is this common or do I have to change some of the settings?
Please leave some example URL to allow us to check the issue.
@asti Should You Spend Christmas In London? | her adventurous journey
for example in this blog post if you scroll all the way down you can see 2 old comments but there is no form to leave new comments or the comments bubble! thank you for replying to me @asti
Please navigate to Dashboard > Settings > Discussions admin page and check this option ON:
On the same page, make sure the "Automatically close comments on posts older than X days" checkbox is not checked.
I'd also suggest you check out all points mentioned in this doc and leave some feedback for each one: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/
