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[Solved] The plugin is not displayed on the page.

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Cytrynka 6 years ago

9 Posts

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Posts: 5

Cytrynka

Topic starter

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Jun 26, 2020 7:10 pm

(@cytrynka)

Active Member

Joined: 6 years ago

[#468]

Hi.
I'm completely green when it comes to WordPress 🙂 I downloaded and installed the plugin, but it doesn't display on the page. I was looking for advice on how to solve the problem, but I can't handle anything I don't understand. The template editor is black magic to me. I am Polish, I don't understand English very well. Can anyone help me?

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Posts: 8208

Asti

Support

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Jun 29, 2020 1:16 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @cytrynka,

Please check each point mentioned in this doc and leave some feedback for each one: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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Cytrynka

(@cytrynka)

Joined: 6 years ago

Active Member

Posts: 5

Jun 29, 2020 2:17 pm

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Asti

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@asti Thank you for the hint. I did everything right according to the instructions. Unfortunately, still not working. As I mentioned, I do not know WordPress.The site was created a long time ago by someone else. . However, I will have to opt out of this plugin and uninstall it from my site, because I will not do tips 5 and 6 myself.

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Jun 29, 2020 4:03 pm

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Cytrynka

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@cytrynka,

Please send the admin login details to info[at]gvectors.com email address. I'll aks the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Cytrynka

(@cytrynka)

Joined: 6 years ago

Active Member

Posts: 5

Jun 29, 2020 4:36 pm

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Asti

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@asti Thank you. I sent an email. 🙂

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Jun 29, 2020 4:37 pm

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Cytrynka

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@cytrynka,

please leave the email subject here, to allow us easily find it.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Cytrynka

(@cytrynka)

Joined: 6 years ago

Active Member

Posts: 5

Jun 29, 2020 4:39 pm

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Asti

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@asti Email subject: ,,The plugin is not displayed on the page '' at the request of ASTI

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8208

Jun 29, 2020 5:36 pm

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Cytrynka

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@cytrynka,

The issue comes from the active theme. It doesn't use the core (native) Wordpress comments_template() function, thus the wpDiscuz can't be loaded.

The issue is fixed by our developers. The developers have commented out the lines from 44 to 87. Then they've added the <?php comments_template(); ?> to call the comment form.

This is done for the post type in the single.php file.

See how it looks now on the post types:

https://cytrynowababeczka.pl/domowe/testowo-07/

If you want to enable it for other post types just do as I described before.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.