[Solved] Sorting options not shown & sorting buggy

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How-to and Troubleshooting

Last Post by phills 4 years ago

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phills

Topic starter

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Nov 22, 2021 4:10 pm

(@phills)

New Member

Joined: 4 years ago

[#3414]

Hello,

please see comments page here: https://fastenhaus.at/feedback-unserer-gaeste/
ISSUE: Comments are not being sorted correctly & the sorting options are not being shown.

Settings made:
- Display Comment Sorting Options is activated
- Newest and oldest comment ordering by date
- WordPress settings are set to sorting by newest comments

Using the plugin version wpDiscuz 7.3.7.
THANKS a lot for your support.

Website URL

https://fastenhaus.at/feedback-unserer-gaeste/

Topic Tags

sorting options sorting

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Posts: 8210

Asti

Support

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Nov 22, 2021 4:13 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @phills,

The sorting buttons are not available for the default comments pagination type [1][2][3]... It's only active for [Load more] and other AJAX pagination types. So navigate to Dashboard > Settings > Discussions admin page, make sure the "Break comments into pages with…" option is not enabled.

More info here: https://wpdiscuz.com/docs/wpdiscuz-7/plugin-settings/comment-thread-displaying/#comments-pagination-type

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.