Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi all,
I've just had a reader accidentally give my a website 1 star rating on my homepage. She has emailed and apologized, but cant amend it. As it's my first rating on that particular page, I thought I'll just reset all the ratings and it will be fine. Sadly I cant work out how to reset the ratings. I tried deselecting 'Enable Aggregate Rating Schema' and saving, refreshing the cache, loading up the site to check they had all disappeared and then going back in to reselect the aggregate rating option, but the same ratings pop back again.
Am I stuck with this 1 star, or can I reset them all and start again? If I had 20 ratings I wouldn't be bothered. Is my only option to uninstall and re-install wpdiscuz 7.0 altogether? And would this even work?
Any help much appreciated!
Michael
Please edit the page and find the rating resetting button on the right bottom side of the screen.