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[Solved] Rating score display issue


GangDa
Posts: 8
Topic starter
(@gangda)
Active Member
Joined: 1 month ago

Hi, I'm using a custom rating field, and I use the shortcode to display the total score.

How is the total score calculated? Because in some posts, not all the ratings are counted. For example, in this post, there are 4 ratings, but the total score only counted 1 vote. Here is another post, there are 5 ratings, but the total score only counted 4 of them. 

I want to know what's causing this issue and how to fix it? Thank you very much!

2 Replies
Asti
Posts: 3134
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

Hi GangDa, 

Please navigate to Dashboard > wpDiscuz > Tools admin page, find and click on the "Rebuild Ratings" button in the  "Rebuild Ratings" section. Wait until it finishes, delete all kind of caches (website, browser) and check again. 

1 Reply
GangDa
(@gangda)
Joined: 1 month ago

Active Member
Posts: 8

@asti ohhhhh noice it's fixed! Thank you so much!

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