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[Solved] Rating score display issue

 
How-to and Troubleshooting
Last Post by GangDa 3 years ago
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Posts: 8
 GangDa
Topic starter
Jul 18, 2021 4:51 am
(@gangda)
Active Member
Joined: 3 years ago

Hi, I'm using a custom rating field, and I use the shortcode [wpdrating metakey="all" show-label=false itemprop=false] to display the total score.

How is the total score calculated? Because in some posts, not all the ratings are counted. For example, in this post, there are 4 ratings, but the total score only counted 1 vote. Here is another post, there are 5 ratings, but the total score only counted 4 of them. 

I want to know what's causing this issue and how to fix it? Thank you very much!

2 Replies
Asti
Posts: 7112
 Asti
Support
Jul 19, 2021 8:55 am
(@asti)
Illustrious Member
Joined: 6 years ago

Hi GangDa, 

Please navigate to Dashboard > wpDiscuz > Tools admin page, find and click on the "Rebuild Ratings" button in the  "Rebuild Ratings" section. Wait until it finishes, delete all kind of caches (website, browser) and check again. 

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

1 Reply
 GangDa
(@gangda)
Joined: 3 years ago

Active Member
Posts: 8
Jul 19, 2021 6:52 pm
Reply toAstiAsti

@asti ohhhhh noice it's fixed! Thank you so much!

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