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[Solved] Rating Issues

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How-to and Troubleshooting
Last Post by Asti 4 years ago
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 Taylork
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Aug 30, 2021 8:48 pm
(@taylork)
Active Member
Joined: 4 years ago
[#2770]

Hi, I have a post that shows there have been two ratings. However, I can’t find that information anywhere else. The dashboard says that it’s never received a rating and I can’t find anything about locating who rated the post. Is it possible to see who rated the post? Why would the dashboard not match up with the post?


13 Replies
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 Jacob
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Aug 30, 2021 9:51 pm
(@jacob)
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Joined: 10 years ago

@taylork Hi, Could you please leave an example URL of the page you need help with?


In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

12 Replies
 Taylork
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Aug 30, 2021 10:00 pm
Reply toJacob
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@jacob https://taylorkimble.com/catching-my-breath/


 Jacob
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Aug 30, 2021 10:07 pm
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@taylork Please, navigate to wpDiscuz > Tools > Rebuild Ratings and click on "Rebuild Ratings" button if it's active

ratings

Don't forget to delete all caches before checking.


In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Taylork
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Aug 30, 2021 10:20 pm
Reply toJacob
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@jacob What will Rebuild Ratings do?


 Jacob
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Aug 31, 2021 3:10 pm
Reply toTaylork
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@taylork It'll rebuild ratings and make them appear correctly.

We see that the ratings are already displayed correctly. Please confirm.

ratings

In case you want to say thank you! 🙂

We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Taylork
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Aug 31, 2021 10:19 pm
Reply toJacob
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@jacob Hi, seeing the ratings was not the problem. How do I find WHO rated the post?


Asti
 Asti
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Asti - X.com
Sep 01, 2021 1:39 pm
Reply toTaylork
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@taylork,

You can find who has rated the article only in the DB.


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Taylork
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Joined: 4 years ago

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Posts: 12
Sep 01, 2021 5:27 pm
Reply toAstiAsti
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@asti That is one of the problems. My DB doesn't show that there are any ratings.


Asti
 Asti
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Sep 02, 2021 1:33 pm
Reply toTaylork
Asti
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@taylork,

Please let us know where are you trying to find it? In which table?    


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Taylork
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Joined: 4 years ago

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Sep 02, 2021 8:31 pm
Reply toAstiAsti
Asti
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@asti I've looked in all the places I can think of. Here are some screen shots.

Screenshot 20210902 092805 Samsung Internet
Screenshot 20210902 092819 Samsung Internet

Asti
 Asti
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Asti - X.com
Sep 03, 2021 1:11 pm
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Asti
Asti
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@taylork,

This is not a Database, this is a Dashboard of your website. Those are not the same.  

You can find it in the wp_wc_users_rated DataBase Table. 

This article should be helpful for you. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 Taylork
(@taylork)
Joined: 4 years ago

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Sep 03, 2021 7:00 pm
Reply toAstiAsti
Asti
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@asti how do I get to the database?


Asti
 Asti
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Sep 04, 2021 12:33 pm
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Asti
Asti
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@taylork,

This article should be helpful for you: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-wordpress-database-management-with-phpmyadmin/


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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