Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi, I have a post that shows there have been two ratings. However, I can’t find that information anywhere else. The dashboard says that it’s never received a rating and I can’t find anything about locating who rated the post. Is it possible to see who rated the post? Why would the dashboard not match up with the post?
@taylork Hi, Could you please leave an example URL of the page you need help with?
@taylork Please, navigate to wpDiscuz > Tools > Rebuild Ratings and click on "Rebuild Ratings" button if it's active
Don't forget to delete all caches before checking.
@taylork It'll rebuild ratings and make them appear correctly.
We see that the ratings are already displayed correctly. Please confirm.
This is not a Database, this is a Dashboard of your website. Those are not the same.
You can find it in the wp_wc_users_rated DataBase Table.
This article should be helpful for you.
This article should be helpful for you: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-wordpress-database-management-with-phpmyadmin/
