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Problems with email notifications

How-to and Troubleshooting

Last Post by Asti 5 years ago

8 Posts

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Posts: 5

MohFarawati

Topic starter

Jun 06, 2020 10:05 pm

(@mohfarawati)

Active Member

Joined: 6 years ago

Hi there,
When someone comments, they will receive an email confirming the subscription

Hi,You just subscribed for new comments on our website. This means you will receive an email when new comments are posted according to subscription option you've chosen.To activate, click confirm below. If you believe this is an error, ignore this message and we'll never bother you again.Confirm Your SubscrptionCancel Subscription

When you click on Confirm Subscription to receive mail with new comments.

When pressed, a message appears that your subscription has been confirmed. Then the page will refresh.

When I comment again, I receive an email similar to the previous one confirming the subscription

Hi,You just subscribed for new comments on our website. This means you will receive an email when new comments are posted according to subscription option you've chosen.To activate, click confirm below. If you believe this is an error, ignore this message and we'll never bother you again.Confirm Your SubscrptionCancel Subscription

The problem continues !! Is there a solution to this problem??

The new update is one of the most beautiful updates in the world .. I hope to support the Arabic language as well .. Thank you

Topic Tags

7 Replies

Posts: 8191

Asti

Support

Jun 09, 2020 10:05 am

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @mohfarawati,

We don't find such an issue on our test websites. Please leave some example URL to allow us to check the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

2 Replies

MohFarawati

(@mohfarawati)

Joined: 6 years ago

Active Member

Posts: 5

Jul 20, 2020 9:23 am

Reply to

Asti

@astiThank you

link is: ssd-designer.com

you can test please
When I confirm the subscription, send an email again to confirm the subscription

The page is refreshing
When I comment again, the confirmation email comes again

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8191

Jul 21, 2020 11:34 am

Reply to

MohFarawati

@mohfarawati,

Please leave the example URL where the wpDiscuz is visible. We were not able to find the pages with the wpDiscuz plugin.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 5

MohFarawati

Topic starter

Jul 21, 2020 2:29 pm

(@mohfarawati)

Active Member

Joined: 6 years ago

@asti All paegs have wpDiscuz

you can here

ssd-designer.com/ad

ssd-designer.com/freepik

ssd-designer.com/reviews

thanks

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8191

Jul 22, 2020 8:39 am

Reply to

MohFarawati

@mohfarawati,

We don't find such an issue.

Please watch the video: https://www.screencast.com/t/QRawB3wORQJ

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 5

MohFarawati

Topic starter

Jul 22, 2020 12:18 pm

(@mohfarawati)

Active Member

Joined: 6 years ago

@asti

Yes, that's right, but the problem is
When clicking on confirm subscription
Please click
You will find that the page will refrish itself

write another comment
You will receive the same confirmation email again
And you've already confirmed it.

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8191

Jul 23, 2020 8:54 am

Reply to

MohFarawati

@mohfarawati,

We've checked it again. We see only one confirmation email. Please record some video with the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.