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Issue Our facebook login fails every time with "It looks like this app isn't available"

How-to and Troubleshooting

Last Post by Asti 5 months ago

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Posts: 69

AdamTheForumUser

Topic starter

Aug 27, 2024 9:22 pm

(@adamtheforumuser)

Estimable Member

Joined: 4 years ago

This was first asked here but the question was closed and we didn't actually resolve.

https://wpdiscuz.com/community/troubleshooting/facebook-login-fails-at-last-step-with-it-looks-like-this-app-isnt-available/

Can I clarify, you support up to the latest version of the FB API (v20)?
And is it recommended to enable "Use Facebook OAuth2" in your plugin settings ?

Topic Tags

facebook login api

4 Replies

Posts: 7789

Asti

Support

Aug 28, 2024 9:08 am

(@asti)

Illustrious Member

Joined: 7 years ago

Hi,

wpDiscuz uses Facebook API v16, which is supported until 2025. As for the 'Use Facebook OAuth2' option, yes, you should enable it.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 69

AdamTheForumUser

Topic starter

Sep 05, 2024 3:03 pm

(@adamtheforumuser)

Estimable Member

Joined: 4 years ago

We get the option for v16 on the left, but not the right where v18 is the lowest.
We still get this issue and also tried with/without the oath2 option.

Anything else you can suggest ?

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AdamTheForumUser

(@adamtheforumuser)

Joined: 4 years ago

Estimable Member

Posts: 69

Sep 19, 2024 1:38 pm

Reply to

AdamTheForumUser

Hi @Asti can you confirm if the above settings are compatible and what we can do to further troubleshoot ?

Asti

Support

(@asti)

Joined: 7 years ago

Illustrious Member

Posts: 7789

Sep 20, 2024 12:59 pm

Reply to

AdamTheForumUser

@adamtheforumuser

I've already asked the developers to check this.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.