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[Solved] New comment subscription not sending mail

8 Posts
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Posts: 4
Topic starter
(@carsten-meiselbach)
Active Member
Joined: 4 years ago

Hello WPDiscusz-People,

since I've update to newest Version 7.07, my Blog-Readers reporting problems for receiving a Mail for their Article Comment subscription. I've checked all settings twice, everything seems to be correctly configured.

Please note that Mails are correctly send for Subscription Confirmation and Comment Approval, but nothing when a new comment or an reply of the subscribed article.

Error Log shows nothing. WP Debug Mode also showed nothing.

My installation is always the newest Wordpress Version and I'm using WP Rocket for Caching.

Any ideas what could be wrong here?

Best regards and big thanks for this Plugin!

Carsten

Example page:

https://happycarb.de/rezepte/backen/low-carb-crostata-speciale-mit-schinken-und-kaese/

7 Replies
Asti
Posts: 7617
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

@carsten-meiselbach,

Please approve the testing comment made by us, to allow us to check the issue. 

6 Replies
(@carsten-meiselbach)
Joined: 4 years ago

Active Member
Posts: 4

@asti Oki do, done

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617

@carsten-meiselbach,

There is another test comment. Could you please confirm it as well? 

(@carsten-meiselbach)
Joined: 4 years ago

Active Member
Posts: 4
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617

@carsten-meiselbach,

We got a new subscription notification. Please see the screenshot below.

2020 08 31 15 24 30
(@carsten-meiselbach)
Joined: 4 years ago

Active Member
Posts: 4

@asti Ok, it seems to work with your testing. Whatever works not for my readers, I need to verify this. This request could be closed, thanks!

Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617

@carsten-meiselbach,

Please ask them to confirm the subscription. Probably they didn't confirm the subscriptions. 

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