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[Solved] Missing comment form on Page but not on Posts

How-to and Troubleshooting

Last Post by TuxBoy 5 years ago

7 Posts

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Posts: 4

TuxBoy

Topic starter

Aug 11, 2020 1:23 am

(@tuxboy)

Active Member

Joined: 5 years ago

Hello,

I'm having trouble getting the comment form to appear on the bottom of a page. The form works fine on Posts, and I've double checked the settings so that it should work on any page (by default, as mentioned).

I've done everything recommended on https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/ , including disabling all plugins except wpDiscuz, and then deleting wpDiscuz and re-adding it.

I also disabled WP native AJAX functions, and tried disabling Combine/Minify JS and CSS files... to see if that would work.

I'm not sure what else to try in order to get the form to show up on my page (it should be at the bottom of https://tuxboy.net/free-software/).

Thanks in advance for your help!

BTW, I have another website (I'm moving the content from this site to TuxBoy) where the comment form works on the page: https://ourlegacymatters.com/johns-corner/free-software/.

Topic Tags

6 Replies

Posts: 8188

Asti

Support

Aug 11, 2020 10:30 am

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @tuxboy

For further support, please leave some screenshots of each point mentioned in the doc: https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 4

TuxBoy

Topic starter

Aug 12, 2020 1:14 am

(@tuxboy)

Active Member

Joined: 5 years ago

Hello Asti,

Thanks for your reply. I've attached a list of plugins and turning them all off to see if wpDiscuz would work on a page. Here's a list (Tip 1),

the wpDiscuz comments form (Tip 2),

the WP discussions settings (Tip 3),

the WP discussions screen options (Tip 4),

the "allow comments" checkbox on the Free Software page (also Tip 4),

and for Tip 5, I don't believe I have any custom post types (see list of plugins?). I don't think Formidable Forms counts as a post type, does it?

For Fix Tip 6, I'm using the Customizr theme (non-Pro version) at https://presscustomizr.com/ .

Also, here is an example of the wpDiscuz plugin working on one of my blog posts:

Thank you again for your help!

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8188

Aug 12, 2020 8:21 am

Reply to

TuxBoy

ok @tuxboy, thank you for clarification.

Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 4

TuxBoy

Topic starter

Aug 13, 2020 2:36 am

(@tuxboy)

Active Member

Joined: 5 years ago

Hello Asti,

I sent the credentials as requested.

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8188

Aug 13, 2020 9:09 am

Reply to

TuxBoy

@tuxboy,

We've found the reason for the issue. On your theme settings, the "Enable comments on pages" option was turned off, thus the comment form wasn't visible on the pages.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.