When I write a comment, there is no way to save it
Website URL
Limited Support
Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.
We appreciate your patience and understanding while our team is away. Thank you for being part of the wpDiscuz community!
Merry Christmas and Happy Holidays! 🎄
Jul 05, 2023 2:18 pm
11 Replies
Jul 05, 2023 3:22 pm
I made some setting changes -- can leave a message but it is not saved
This kind of issue is usually caused by either conflict with other plugins or the active theme.
Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.
Please let us know which plugin/theme causes the issue.
Keep the cache plugin (if you have) deactivated during this testing process.
Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.
Jul 06, 2023 3:39 pm
i checked every plugin and found no difference.
in your instructions consider some users may use Mac's Command R for refresh.
We don't find such an issue on our test websites. Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.
Alos confirm us to deactivate some plugins if it's necessary.
The issue comes from the theme it loads a too old version of jQuery, so you see the issue. You should contact theme support and ask them to update the version of jQuery.
Jul 21, 2023 3:15 pm
do you have a recommendation for a new theme for this video archive site?
Thanks
If you can't contact the theme support try the solution provided here: https://www.wpbeginner.com/wp-tutorials/how-to-upgrade-jquery-to-latest-version-in-wordpress/#:~:text=Method%201%3A%20Upgrade%20jQuery%20to%20the%20Latest%20Stable%20Version,-The%20jQuery%20Updater&text=First%2C%20you%20need%20to%20install,the%20latest%20version%20of%20jQuery.
You can also check the themes mentioned here: https://www.hostinger.com/tutorials/wordpress-video-themes
Jul 24, 2023 1:17 pm
This is THE answer. thanks for the super helpful link
We've also checked your website. Everything is working fine now. You can delete the testing comment made by us.
We're going to mark this thread as resolved and close it. Feel free to open a new topic if you have further questions.
