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Issue with .PO/.MO ...
 
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Issue Issue with .PO/.MO Files

8 Posts
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Posts: 17
Topic starter
(@lukebo)
Eminent Member
Joined: 2 years ago

Hello,

Very nice plugin!

We use your plugin in a Multisite environment (main site in EN and subsite in other language) and it works fine in the front-end.

However we have an issue with the language of the emails being sent in the subsite with the different language.
We enabled “Use Plugin .PO/.MO Files” in the Settings, the correct PO and MO files are in the correct place (and include the correct email translations) and the subsite language is in the language we want but emails are still sent in English.

In the frontend the plugin text strings are however translated correctly.

We tried already the “Purge Comment and User Caches” and we have disabled all other caching.

What can still be the cause that emails are not sent in the correct language?

Thank you!

7 Replies
Asti
Posts: 7615
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi lukebo,

We'll check and get back to you ASAP. 

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7615

@lukebo,

Please translate the email templates in the "Subscription email templates", "Comment status email templates", "Mentioning email templates" and "Follow email templates" sections.

Those are located in the Dashboard > wpDiscuz > Settings > Subscription and User Following admin page.

 

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Posts: 17
Topic starter
(@lukebo)
Eminent Member
Joined: 2 years ago

Thank you for your reply, Asti.
But we have enabled the option “Use Plugin .PO/.MO Files” in the Settings and those emails are already translated in those .PO/.MO files.

Shouldn't the plugin with this option use the .PO/.MO files for translation?

I guess if we do it like you suggest, those emails can only be used in 1 language?

Thank you,
Luke

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7615

@lukebo,

Is your website multilingual? 

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Posts: 17
Topic starter
(@lukebo)
Eminent Member
Joined: 2 years ago

Yes, as mentioned in my first post, we have 2 languages. We use a WP Multiste setup for this. Main language on main site. Second language on subsite.

On front-end everything seems to work well and translations for the front-end are taken correctly from the .PO/.MO files but unfortunately not for the emails. They remain in English...

Maybe your plugin doesn't check yet the .PO/.MO files for those emails in case of other language?

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Posts: 17
Topic starter
(@lukebo)
Eminent Member
Joined: 2 years ago

Please don't forget to reply... Thank you.

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7615

Dear Luke,

Please try to translate those email templates in the Dashboard > wpDiscuz > Settings > Subscription and User Following admin page in the subdomain.

It should work fine. 

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