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Image attachment button is not showing up


kenelli
Posts: 2
Topic starter
(@kenelli)
New Member
Joined: 8 months ago

Dear Team,

 

Do you know why the image attachment tools is not showing up? I looked for a solution for an hour before asking you so I'm quite sure everything was well checked.

Thank you in advance for your help,

Best regards,
Sofiane

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4 Replies
Asti
Posts: 4894
 Asti
Support
(@asti)
Support member
Joined: 5 years ago

Hi @kenelli,

Please note the default "Attach an image" button is only available for the post, pages, and attachments post types, and for default Wordpress user roles. For custom post types and custom user roles, the button is not accessible. For more advanced features, we recommend to check out the wpDiscuz Media Uploader add-on.

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kenelli
Posts: 2
Topic starter
(@kenelli)
New Member
Joined: 8 months ago

Hi Asti,

Thank you for your fast reply. I followed your suggestion and I just bought the Add-on (order #40131).

 

Could you please just help me with a little tweak? When I click on "6 customer reviews" on top of the product page, it doesn't redirect to the reviews sections. 

How can I fix it please? I can code anything if you need me to do so.

Thank you in advance,

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2 Replies
Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

I'll ask the developers and let you know if there is an easy solution.

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Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Support member
Posts: 4894

This comes from the active theme. You should ask the theme developers about this. 

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