Hi,
I have the wpDiscuz Media Uploader add-on and I'm trying to add a new file type but I'm unsure what settings to apply?
Please see this screenshot of settings: https://ibb.co/d2CJvZM
Some of my users have videos files where the file extension is in capitals e.g. .MP4 and these do not upload. Only lowercase .mp4 work ok. Error message can be seen on this screenshot: https://ibb.co/LJPn6M1
How can I enable videos that have the capital extension .MP4 please?
Hi @mark_rad,
Please follow the steps below:
1. Navigate to Dashboard > wpDiscuz > Settings > Comment Content and Media admin page
2. Find and click on the "Add New File Type" button
3. Fill the values as shown in the screenshot, that is:
- extension > MP4
- mime type(s) (pipe separated) > video/mp4
4. Save it, delete all caches and check again.
Please note here we only support issues related to core wpDiscuz plugin. All paid addons are being supported in gvectors.com.
Thank you for the detailed reply, this has fixed my issue 👍
