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[Solved] Guest Comments Not Submitting

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 4 years ago

3 Posts

2 Users

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Posts: 2

Creative2_Daniel

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Jul 11, 2022 9:00 pm

(@creative2_daniel)

New Member

Joined: 4 years ago

[#4579]

I am running into issue with only non-logged in guests who try to submit a comment. When you submit not logged, you get the red wpdiscuz-message-error error popup without a message and the comment does not submit. This does not happen with logged in users

Website URL

https://ifapray.org/states/virginia/?staging

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Posts: 2

Creative2_Daniel

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Jul 11, 2022 9:52 pm

(@creative2_daniel)

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Joined: 4 years ago

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Asti

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(@asti)

Joined: 8 years ago

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Posts: 8210

Jul 12, 2022 11:29 am

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Creative2_Daniel

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@creative2_daniel,

This kind of issue is usually caused by either conflict with other plugins or the active theme.

Please deactivate all plugins (keep activated only the wpDiscuz), switch to some default theme and check again. If it works, activate the plugins/theme one by one and check after each activation to find a problem maker.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.