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[Solved] Getting anonymous comments even we have guest-commenting disabled
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Aug 17, 2020 2:54 pm
(@khorshed95)
Active Member
Hi there,
We have been recently updated from wpDiscuz 5 to 7 and we have purged all the cache from our hosting platform (WPEngine) and we are not using any CDN.
We have the guest commenting turned off from WP > Discussion and Comment Form settings (see screenshot), also we use a membership plugin and all of our pages are only available to logged-in members. But still, we are getting "anonymous" comments often from our logged-in users.
I would be grateful if you guys can help me out to solve this.
Thanks
Support
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Aug 17, 2020 4:20 pm
(@asti)
Illustrious Member
Hi @khorshed95 ,
It seems that there is some antispam/security plugin that causes the issue, please deactivate all antispam/security plugins and check again.
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Aug 17, 2020 4:28 pm
(@khorshed95)
Active Member
Hi @asti ,
Thanks for the quick response. We don't have any antispam/security plugins installed on our site and we use Memberium plugin as our membership system.
Thanks
(@asti)
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Posts: 8301
Aug 17, 2020 4:36 pm
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@khorshed95 ,
Could you please send the admin login details to info[at]gvectors.com email address? I'll ask the developers to check the issue for you.
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Aug 17, 2020 4:46 pm
(@khorshed95)
Active Member
Hi @asti ,
I have just sent an email with the login credentials. I appreciate your help.
Thanks
(@asti)
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Aug 17, 2020 4:59 pm
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@khorshed95 ,
We'll check and back to you asap.
(@asti)
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Aug 17, 2020 5:16 pm
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@khorshed95 ,
We've set the value of the email field as required. This may fix the issue. Please check it again and let us know.
(@khorshed95)
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Aug 17, 2020 5:18 pm
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@asti Thank you so much! I'll let you know if we get such guest comments again.
(@asti)
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Aug 17, 2020 5:21 pm
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