[Solved] Fatal error: "require(): Failed opening required .... "
First, thanks for creating and maintaining this awesome plugin!
We've unfortunately run into a snag, and it's causing a fatal error on both our Dev and Staging sites (fortunately not currently on Production). Wordpress's debug message is on the attached screenshot, and a page illustrating the issue is here.
The plugin is up-to-date, at v7.0.7. And disabling it resolves the failure, so the problem would seem to be with the plugin.
The warning says it's a permissions issue, but both I and WP Engine have verified that permissions are set correctly so the resolution unfortunately isn't a simple fix there.
We'd greatly appreciate your help to get this working again! Thanks in advance for your assistance.
Please follow the solution provided in this article:
You can also contact your hosting support and ask them to change file permissions.
I'm guessing you missed where I wrote:
both I and WP Engine have verified that permissions are set correctly so the resolution unfortunately isn't a simple fix there.
So that doesn't seem to be the issue. What else might we try?
Thanks again for your help.