Issue [Solved] Element - comments not showing on default 'oldest' mode but appear when 'newest' selected

How-to and Troubleshooting

Last Post by fabwintle 8 months ago

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Posts: 11

fabwintle

Topic starter

Oct 10, 2022 10:46 pm

(@fabwintle)

Active Member

Joined: 12 months ago

Hi, I made a loom of my issue: https://www.loom.com/share/e024783760a24c1783c8d90d1f64df3d

Comments are not 'appearing' unless the 'newest' is selected from the dropdown.

Thanks

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elementor

4 Replies

Posts: 11

fabwintle

Topic starter

Oct 11, 2022 12:11 am

(@fabwintle)

Active Member

Joined: 12 months ago

Further info, if i change the comment display order in Settings> Discussion > newest first then the problem persists but instead of the comments showing for the default (newest) it shows once I select 'oldest.

Posts: 11

fabwintle

Topic starter

Oct 11, 2022 12:33 am

(@fabwintle)

Active Member

Joined: 12 months ago

It's actually the same problem I was having here that has crept up again. There is no caching involved as it's in Learndash. Would you be able to make this private so I can share my creds and you could take a look? thank you.

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Asti

Support

(@asti)

Joined: 6 years ago

Illustrious Member

Posts: 6219

Oct 11, 2022 3:42 am

Reply to

fabwintle

@fabwintle,

Please use either the "Initiate AJAX loading after page" or the "Display [View Comments] button" value for the "Comment List Loading Type" option.

Let us know the result.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.