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Issue [Solved] Element - comments not showing on default 'oldest' mode but appear when 'newest' selected

5 Posts
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Posts: 11
Topic starter
(@fabwintle)
Active Member
Joined: 8 months ago

Hi, I made a loom of my issue: https://www.loom.com/share/e024783760a24c1783c8d90d1f64df3d

Comments are not 'appearing' unless the 'newest' is selected from the dropdown.

Thanks

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4 Replies
Posts: 11
Topic starter
(@fabwintle)
Active Member
Joined: 8 months ago

Further info, if i change the comment display order in Settings> Discussion > newest first then the problem persists but instead of the comments showing for the default (newest) it shows once I select 'oldest.Β 

Posts: 11
Topic starter
(@fabwintle)
Active Member
Joined: 8 months ago

It's actually the same problem I was having here that has crept up again. There is no caching involved as it's in Learndash. Would you be able to make this private so I can share my creds and you could take a look? thank you.

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 5 years ago

Illustrious Member
Posts: 5779

@fabwintle,

Please use either the "Initiate AJAX loading after page" or the "Display [View Comments] button" value for the "Comment List Loading Type" option.

Let us know the result.Β 

Posts: 11
Topic starter
(@fabwintle)
Active Member
Joined: 8 months ago

Many thanks this has worked.Β 

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