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[Solved] Customization

14 Posts
2 Users
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Posts: 124
Topic starter
(@danniee)
Estimable Member
Joined: 5 years ago

Hi guys, I emailed you at sales at gvectors 3 weeks ago asking for customization work but never received a reply. Is this email not in use anymore?

13 Replies
Asti
Posts: 8075
 Asti
Support
(@asti)
Illustrious Member
Joined: 8 years ago

Hi,

Please provide the email subject here. I'll reach out to the Support PRO department and ask them to review the email

Posts: 124
Topic starter
(@danniee)
Estimable Member
Joined: 5 years ago

Hi, how do you mean email subject? I cannot share any private details here in the public forum :/

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8075

@danniee,

There's no need to share the private information. Please provide only the email subject you've sent.

Posts: 124
Topic starter
(@danniee)
Estimable Member
Joined: 5 years ago

I think it was "Customization". Send another just the other day, and no response to that one either.

7 Replies
Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8075

ok,

I'll ask the PRO support team to check the email with the specified subject.

(@danniee)
Joined: 5 years ago

Estimable Member
Posts: 124

@asti appreciate it 🙂

Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8075

@danniee,

Could you please resend the email? The PRO support team hasn't found it.

(@danniee)
Joined: 5 years ago

Estimable Member
Posts: 124

@asti ok but it will be the third time I email them so something must be wrong with their email. Did they check spam folder?

Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8075

@danniee,

yes, the spam folder was checked as well. 

Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8075

@danniee,

Make sure the email address is correct. You should contact us via sales[at]gvectors.com email address. 

(@danniee)
Joined: 5 years ago

Estimable Member
Posts: 124

@asti I did, I emailed from your own website. Three times now.

Posts: 124
Topic starter
(@danniee)
Estimable Member
Joined: 5 years ago

Sent again from another email account, still no reply.

1 Reply
Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8075

@danniee,

As far as I know, the developers have received your email, and you will be answered soon.

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