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[Solved] Customization

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How-to and Troubleshooting
Last Post by Asti 2 years ago
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Posts: 124
 danniee
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Apr 25, 2024 8:55 pm
(@danniee)
Estimable Member
Joined: 5 years ago
[#8290]

Hi guys, I emailed you at sales at gvectors 3 weeks ago asking for customization work but never received a reply. Is this email not in use anymore?


13 Replies
Asti
Posts: 8210
 Asti
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Apr 26, 2024 12:52 pm
(@asti)
Illustrious Member
Joined: 8 years ago

Hi,

Please provide the email subject here. I'll reach out to the Support PRO department and ask them to review the email


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 124
 danniee
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Apr 27, 2024 8:03 pm
(@danniee)
Estimable Member
Joined: 5 years ago

Hi, how do you mean email subject? I cannot share any private details here in the public forum :/


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Asti
 Asti
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(@asti)
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Asti - X.com
Apr 29, 2024 5:34 pm
Reply todanniee
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@danniee,

There's no need to share the private information. Please provide only the email subject you've sent.


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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 danniee
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Apr 29, 2024 5:47 pm
(@danniee)
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Joined: 5 years ago

I think it was "Customization". Send another just the other day, and no response to that one either.


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Asti
 Asti
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(@asti)
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Asti - X.com
Apr 30, 2024 5:19 pm
Reply todanniee
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ok,

I'll ask the PRO support team to check the email with the specified subject.


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

danniee reacted
 danniee
(@danniee)
Joined: 5 years ago

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Posts: 124
Apr 30, 2024 6:06 pm
Reply toAstiAsti
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@asti appreciate it 🙂


Asti
 Asti
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(@asti)
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May 01, 2024 4:18 pm
Reply todanniee
Asti
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@danniee,

Could you please resend the email? The PRO support team hasn't found it.


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 danniee
(@danniee)
Joined: 5 years ago

Estimable Member
Posts: 124
May 02, 2024 1:09 am
Reply toAstiAsti
Asti
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@asti ok but it will be the third time I email them so something must be wrong with their email. Did they check spam folder?


Asti
 Asti
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(@asti)
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Asti - X.com
May 02, 2024 2:55 pm
Reply todanniee
Asti
Asti
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@danniee,

yes, the spam folder was checked as well. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Asti
 Asti
Support
(@asti)
Joined: 8 years ago

Illustrious Member
Posts: 8210
Asti - X.com
May 02, 2024 3:13 pm
Reply toAstiAsti
Asti
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@danniee,

Make sure the email address is correct. You should contact us via sales[at]gvectors.com email address. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 danniee
(@danniee)
Joined: 5 years ago

Estimable Member
Posts: 124
May 02, 2024 4:48 pm
Reply toAstiAsti
Asti
Asti
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@asti I did, I emailed from your own website. Three times now.


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 danniee
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May 03, 2024 5:51 pm
(@danniee)
Estimable Member
Joined: 5 years ago

Sent again from another email account, still no reply.


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Asti
 Asti
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(@asti)
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May 04, 2024 3:39 pm
Reply todanniee
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@danniee,

As far as I know, the developers have received your email, and you will be answered soon.


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

danniee reacted
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