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[Solved] Customization

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 2 years ago

14 Posts

2 Users

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danniee

(@danniee)

Posts: 124

Estimable Member

Topic starter

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[#8290]

Hi guys, I emailed you at sales at gvectors 3 weeks ago asking for customization work but never received a reply. Is this email not in use anymore?

Posted : 25/04/2024 8:55 pm

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Asti

(@asti)

Posts: 8267

Illustrious Member Support

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Hi,

Please provide the email subject here. I'll reach out to the Support PRO department and ask them to review the email

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 26/04/2024 12:52 pm

danniee

(@danniee)

Posts: 124

Estimable Member

Topic starter

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Hi, how do you mean email subject? I cannot share any private details here in the public forum :/

Posted : 27/04/2024 8:03 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@danniee,

There's no need to share the private information. Please provide only the email subject you've sent.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 29/04/2024 5:34 pm

danniee

(@danniee)

Posts: 124

Estimable Member

Topic starter

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I think it was "Customization". Send another just the other day, and no response to that one either.

Posted : 29/04/2024 5:47 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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ok,

I'll ask the PRO support team to check the email with the specified subject.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 30/04/2024 5:19 pm

danniee reacted

danniee

(@danniee)

Posts: 124

Estimable Member

Topic starter

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@asti appreciate it 🙂

Posted : 30/04/2024 6:06 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@danniee,

Could you please resend the email? The PRO support team hasn't found it.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 01/05/2024 4:18 pm

danniee

(@danniee)

Posts: 124

Estimable Member

Topic starter

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@asti ok but it will be the third time I email them so something must be wrong with their email. Did they check spam folder?

Posted : 02/05/2024 1:09 am

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@danniee,

yes, the spam folder was checked as well.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 02/05/2024 2:55 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@danniee,

Make sure the email address is correct. You should contact us via sales[at]gvectors.com email address.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 02/05/2024 3:13 pm

danniee

(@danniee)

Posts: 124

Estimable Member

Topic starter

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@asti I did, I emailed from your own website. Three times now.

Posted : 02/05/2024 4:48 pm

danniee

(@danniee)

Posts: 124

Estimable Member

Topic starter

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Sent again from another email account, still no reply.

Posted : 03/05/2024 5:51 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@danniee,

As far as I know, the developers have received your email, and you will be answered soon.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 04/05/2024 3:39 pm

danniee reacted