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Question [Solved] Comments won't show, can't use social login

5 Posts
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Posts: 6
Topic starter
(@braculj)
Active Member
Joined: 1 year ago

Hi, I installed wpDisquz and comments show normally when I am logged in as admin, but when I log out comments don't show at all and I can't login using the social buttons (fb, google, disqus), when I click them, nothing happens (I entered all secret keys and stuff for them). I returned my site to Disqus comments until I can resolve this. Thanks for the help!

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4 Replies
Asti
Posts: 7617
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @braculj,

Please leave the URL to allow us to check the issue. 

Posts: 6
Topic starter
(@braculj)
Active Member
Joined: 1 year ago
1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7617

@braculj,

We see JS errors on your website. Please watch this video: https://app.screencast.com/d6bDkhybj3R5D

First, you should solve these errors and wpDiscuz will work fine

This kind of issue is usually caused by either conflict with other plugins or the active theme.

Please deactivate the plugins/theme one by one and check after each deactivation to find the problem maker.

Keep the cache plugin (if you have) deactivated during this testing process.

Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

Posts: 6
Topic starter
(@braculj)
Active Member
Joined: 1 year ago

Thank you, I figured out the WP Rocket Cache plugin was causing this issue.

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