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[Solved] Comments empty...

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 3 years ago

4 Posts

2 Users

1 Reactions

1,829 Views

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eronite

(@eronite)

Posts: 6

Active Member

Topic starter

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[#6737]

Hi,
if anybody comments on my site, the comments are totally empty...
Any idea?
Best regards,
Luke

Website URL

https://www.eronite.com

Posted : 09/03/2023 7:41 pm

Topic Tags

comments empty display issue

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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Hi Luke,

You have Js errors on your website. Please watch this video: https://www.screencast.com/t/ofFlacAJ0C

To find the problem make please deactivate the plugins/theme one by one and check after each deactivation

Keep the cache plugin (if you have) deactivated during this testing process.

Don't forget to press Ctrl+F5(twice) on the frontend each time before checking.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 10/03/2023 12:12 pm

eronite

(@eronite)

Posts: 6

Active Member

Topic starter

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Fixed – it was the plugin "CM Answers Pro".

Posted : 10/03/2023 1:19 pm

Asti reacted

Asti

(@asti)

Posts: 8257

Illustrious Member Support

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Thank you for letting us know.

I may suggest you contact plugin support and ask them to check and fix the issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 14/03/2023 11:55 am