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How-to and Troubleshooting

Last Post by Asti 5 years ago

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cynickal00

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Feb 15, 2021 9:59 pm

(@cynickal00)

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Joined: 5 years ago

[#1675]

I cannot seem to get wp-discuz to show on a product page. It always shows comments are locked, however I have gone through the full guide and even disabled my plugins to see if it would show. I'd be happy to share admin for someone to tell me if it's the plugin or elementor. I even tried woodiscuz plugin to see if anything would show on a product page, but nothing still. Comments will show on a post and page, but not product even though it's selected.

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Asti

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Feb 16, 2021 12:07 pm

(@asti)

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@cynickal00,

Please send it to info[at]gvectors.com email address. We'll check the issue and back to you asap.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

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cynickal00

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Feb 22, 2021 10:32 pm

(@cynickal00)

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I sent info and I comments are still locked on my product pages.

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cynickal00

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Feb 22, 2021 10:33 pm

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cynickal00

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I will send it again right now.

Asti

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(@asti)

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Feb 23, 2021 12:17 pm

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cynickal00

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@cynickal00,

We're not able to login to your website via the login details you've provided. Please check the login details and make sure they are available for us.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 13

cynickal00

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Feb 23, 2021 6:58 pm

(@cynickal00)

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I am so sorry! Obviously, forgot to add the username. My mistake. I just resent the details.

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Asti

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Feb 24, 2021 2:52 pm

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cynickal00

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@cynickal00,

You should use the [wpdiscuz_comments] shortcode for displaying the comments template. Here is the code: https://wpdiscuz.com/community/postid/598/

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 13

cynickal00

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Feb 25, 2021 3:39 am

(@cynickal00)

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If you look at my staging site you'll see I added the shortcode. I tried using an Elementor Short code widget and just putting it directly on the page. But it looks like this... either way I do it.

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cynickal00

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Feb 25, 2021 3:41 am

(@cynickal00)

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I can't get just the normal wpdiscuz comments and rating on the product, only on post and pages. I did add the function code that you showed me to the functions.php in the theme doc, still no change.