wpDiscuz - WordPress Comment Plugin
Share:
Notifications
Clear all

Comments are locked


cynickal00
Posts: 6
Topic starter
(@cynickal00)
Active Member
Joined: 2 weeks ago

I cannot seem to get wp-discuz to show on a product page. It always shows comments are locked, however I have gone through the full guide and even disabled my plugins to see if it would show. I'd be happy to share admin for someone to tell me if it's the plugin or elementor. I even tried woodiscuz plugin to see if anything would show on a product page, but nothing still. Comments will show on a post and page, but not product even though it's selected.

8 Replies
Asti
Posts: 2144
 Asti
Support
(@asti)
Support member
Joined: 3 years ago

@cynickal00,

Please send it to info[at]gvectors.com email address. We'll check the issue and back to you asap. 

Reply
cynickal00
Posts: 6
Topic starter
(@cynickal00)
Active Member
Joined: 2 weeks ago

I sent info and I comments are still locked on my product pages.

Reply
2 Replies
cynickal00
(@cynickal00)
Joined: 2 weeks ago

Active Member
Posts: 6

I will send it again right now. 

Reply
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 2144

@cynickal00,

We're not able to login to your website via the login details you've provided. Please check the login details and make sure they are available for us. 

Reply
cynickal00
Posts: 6
Topic starter
(@cynickal00)
Active Member
Joined: 2 weeks ago

I am so sorry! Obviously, forgot to add the username. My mistake. I just resent the details.

Reply
1 Reply
Asti
 Asti
Support
(@asti)
Joined: 3 years ago

Support member
Posts: 2144

@cynickal00,

You should use the [wpdiscuz_comments] shortcode for displaying the comments template. Here is the code: https://wpdiscuz.com/community/postid/598/

Reply
cynickal00
Posts: 6
Topic starter
(@cynickal00)
Active Member
Joined: 2 weeks ago

If you look at my staging site you'll see I added the shortcode. I tried using an Elementor Short code widget and just putting it directly on the page. But it looks like this... either way I do it. 

Screen Shot 2021 02 24 at 5.38.18 PM
Reply
cynickal00
Posts: 6
Topic starter
(@cynickal00)
Active Member
Joined: 2 weeks ago

I can't get just the normal wpdiscuz comments and rating on the product, only on post and pages. I did add the function code that you showed me to the functions.php in the theme doc, still no change. 

Reply
Share: