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Hi, i have 584 Comments but for some reason whenever i try to do anything in wpDiscuz, the Plugin deletes Comments, shrinking them down to 64. I have now NUMEROUS TIMES uploaded a backup file, still 90% of comments are deleted after a couple minutes no matter what i do.
I used AnyComment before.
wpDiscuz doesn't delete any comments. Please clarify a bit the issue. It'd be better if you could record some video where we can see the issue.
I'm currently unable to provide an video since i don't know, when exactly this change happens.
I've done a completely fresh install of the most current WP 6.0.2; i backed up every post and comment and moved it to the new install. The old comments we're all sent through AnyComment's Plugin. Before importing all comments, i've imported all users. Then i used the attached .xml File to import all the comments, but for some reason a short time after that (and i don't know when exactly) those comments are deleted or more specifically shrunk from 586 to 64.