Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
We are experiencing an issue on certain pages where
Â
1. Pages, which shouldn't have commenting, still seem to display the comments toolbar on occasion. Here's an example in the URL field below that shows I have 2 comments, doesn't display any comments, and the page actually has zero comments (and discussion is off).
Â
2. On some custom post types we run into the same issue, for us it's using The Events Calendar CPT of Events, some older posts are for some reason showing the comment form.
Â
Any insight on what's going on and how we can troubleshoot this? Thanks!
Please let us know the way you've turned off the commenting.Â