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[Solved] COMMENT BOX NOT VISIBLE

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(@charrison)
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[#615]

Hello,

Prior to writing this I have looked at previous replies and I have found no solution to date.

I have been using my theme for a few years and tried wpDiscuz before. The comment box did show in the past however with the recent updates it is now "hidden".

The website is www.christosharrison.com. Comments are allowed only in posts.

I have attached images below.

Thank you for your help.

wpDiscuz 1
wpDiscuz 2

 


 
Posted : 29/07/2020 12:54 pm
Asti
 Asti
(@asti)
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Hi @charrison,

Please delete the Autoptimize plugin caches and check again. 

We see some js errors on your website console caused by Autoptimize plugin (see the screenshot below). If you solve those issues it should work fine. 

js errors

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 29/07/2020 1:05 pm
(@charrison)
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Hello @asti,

I did that prior to sending the screenshots and again as requested.

At first the comment box appears. Then on refreshing the page it's gone again.

Images attached. Timestamp on top right side of the images.

The browser in this case is Chrome. I'm getting the same result on Edge.

Thank you.

chrome
chrome refreshed

 


 
Posted : 29/07/2020 1:41 pm
Asti
 Asti
(@asti)
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@charrison,

Please deactivate all cache plugins and check again. This is a conflict with cache plugins for sure. 


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

 
Posted : 29/07/2020 2:05 pm
(@charrison)
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Tried that. It's a hit and miss. Sometimes works sometimes doesn't. I'm not willing to resolve this issue by compromising my site.

I'll find another commenting option.

Thank you for your help.


 
Posted : 29/07/2020 3:36 pm