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[Solved] Comment Box Missing After Upgrade To WPDiscuz7


mdevaney
Posts: 3
Topic starter
(@mdevaney)
New Member
Joined: 1 year ago

Hello Support Team,

The comments box on my website disappeared after the upgrade to WPDiscuz7.  Can you please tell me how to re-enable this?  The comments box should appear for guests who are not logged-in.

Website is www.matthewdevaney.com

Sincerely,

Matthew Devaney

1111

 

2 Replies
Asti
Posts: 4131
 Asti
Support
(@asti)
Support member
Joined: 4 years ago

Hi @mdevaney,

We see some js errors on your website console. Somehow the js files are not loaded correctly. Please see the screenshot below:

js errors

Please navigate to Dashboard > wpDiscuz > General Settings tab, disable the following two options:

  • Combine JS and CSS Files to Optimize Page Loading Speed
  • Minify JS and CSS Files to Optimize Page Loading Speed

Then delete other plugin caches and press CTRL+F5(twice) on the frontend.  

mdevaney
Posts: 3
Topic starter
(@mdevaney)
New Member
Joined: 1 year ago

Deleting the Minify JS and CSS Files Optimization plugin solved the issue.  Thank you very much!

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