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[Solved] Comment Box Missing After Upgrade To WPDiscuz7

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How-to and Troubleshooting
Last Post by mdevaney 6 years ago
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 mdevaney
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Jul 29, 2020 9:30 pm
(@mdevaney)
New Member
Joined: 6 years ago
[#623]

Hello Support Team,

The comments box on my website disappeared after the upgrade to WPDiscuz7.  Can you please tell me how to re-enable this?  The comments box should appear for guests who are not logged-in.

Website is www.matthewdevaney.com

Sincerely,

Matthew Devaney

1111

 


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comment box missing upgrade
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Asti
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 Asti
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Jul 30, 2020 12:38 pm
(@asti)
Illustrious Member
Joined: 9 years ago

Hi @mdevaney,

We see some js errors on your website console. Somehow the js files are not loaded correctly. Please see the screenshot below:

js errors

Please navigate to Dashboard > wpDiscuz > General Settings tab, disable the following two options:

  • Combine JS and CSS Files to Optimize Page Loading Speed
  • Minify JS and CSS Files to Optimize Page Loading Speed

Then delete other plugin caches and press CTRL+F5(twice) on the frontend.  


In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

mdevaney reacted
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 mdevaney
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Jul 31, 2020 6:22 am
(@mdevaney)
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Joined: 6 years ago

Deleting the Minify JS and CSS Files Optimization plugin solved the issue.  Thank you very much!


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