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Can't write in the comment text field

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Posts: 2
Topic starter
(@hamihani)
New Member
Joined: 4 years ago

Hi there! I have the following issue: 

Not logged user can't write in the comment text field. Nothing happens when they click in the field or start typing a text. Only when they click on any button of the rich editor toolbar, the I cursor appears and they can begin to write. Also, when they wait long enough, the cursor appears after a long while, too. 

What could be the cause of this?

Thank you for your help. 

3 Replies
Asti
Posts: 7573
 Asti
Support
(@asti)
Illustrious Member
Joined: 7 years ago

Hi @hamihani,

have you used the "Wp Security Copy Protection" plugin? If yes, please follow this support topic

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Posts: 2
Topic starter
(@hamihani)
New Member
Joined: 4 years ago

Hi @asti, thank you for your reply. I don't use that plugin, but I use All In WP Security & Firewall plugin.

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1 Reply
Asti
 Asti
Support
(@asti)
Joined: 7 years ago

Illustrious Member
Posts: 7573

@hamihani,

The same with the  All In WP Security & Firewall plugin.

You should disable the Load Rich Editor option then it'll work fine or contact the plugin support with this issue.  

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