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Can't write in the comment text field

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 5 years ago

4 Posts

2 Users

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hamihani

(@hamihani)

Posts: 2

New Member

Topic starter

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[#1537]

Hi there! I have the following issue:

Not logged user can't write in the comment text field. Nothing happens when they click in the field or start typing a text. Only when they click on any button of the rich editor toolbar, the I cursor appears and they can begin to write. Also, when they wait long enough, the cursor appears after a long while, too.

What could be the cause of this?

Thank you for your help.

Posted : 12/01/2021 9:31 pm

Topic Tags

comment box bug

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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Hi @hamihani,

have you used the "Wp Security Copy Protection" plugin? If yes, please follow this support topic.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 13/01/2021 12:17 pm

hamihani

(@hamihani)

Posts: 2

New Member

Topic starter

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Hi @asti, thank you for your reply. I don't use that plugin, but I use All In WP Security & Firewall plugin.

Posted : 13/01/2021 12:46 pm

Asti

(@asti)

Posts: 8267

Illustrious Member Support

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@hamihani,

The same with the All In WP Security & Firewall plugin.

You should disable the Load Rich Editor option then it'll work fine or contact the plugin support with this issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posted : 16/01/2021 12:27 pm