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Can't write in the comment text field

✦ Summarize Topic

How-to and Troubleshooting

Last Post by Asti 5 years ago

4 Posts

2 Users

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Posts: 2

hamihani

Topic starter

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Jan 12, 2021 9:31 pm

(@hamihani)

New Member

Joined: 5 years ago

[#1537]

Hi there! I have the following issue:

Not logged user can't write in the comment text field. Nothing happens when they click in the field or start typing a text. Only when they click on any button of the rich editor toolbar, the I cursor appears and they can begin to write. Also, when they wait long enough, the cursor appears after a long while, too.

What could be the cause of this?

Thank you for your help.

3 Replies

Posts: 8210

Asti

Support

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Jan 13, 2021 12:17 pm

(@asti)

Illustrious Member

Joined: 8 years ago

Hi @hamihani,

have you used the "Wp Security Copy Protection" plugin? If yes, please follow this support topic.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.

Posts: 2

hamihani

Topic starter

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Jan 13, 2021 12:46 pm

(@hamihani)

New Member

Joined: 5 years ago

Hi @asti, thank you for your reply. I don't use that plugin, but I use All In WP Security & Firewall plugin.

1 Reply

Asti

Support

(@asti)

Joined: 8 years ago

Illustrious Member

Posts: 8210

Jan 16, 2021 12:27 pm

Reply to

hamihani

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@hamihani,

The same with the All In WP Security & Firewall plugin.

You should disable the Load Rich Editor option then it'll work fine or contact the plugin support with this issue.

In case you want to say thank you! 🙂
We'd really appreciate if you leave a good review on the plugin page.
This is the best way to say thank you to this project and the support team.