Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Ok I created and sent the account to your email address
Thanks Asti
Hi - checking in. Hope you can make some progress on this issue today.
Could you please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site, and send it to info[at]gvectors.com email address to allow us to check it.
It's hard to check the issue on your live website.
I will copy the site in a new environment on our server - you can access it there.
Just create a dupe site and email you the info
Did you get access to the website? Find out why we are having the issue?
we still need a copy of your website to debug the issue on our local servers.
I copied the site for you and gave you that info via email. Won't that work to debug?
I'm sorry, but we'll need to debug it locally. We'll need to find which part of the code caused the issue. As I've already mentioned we don't find such an issue on our test websites.
