I had some comments on one of the posts with ratings. I updated the post, and after that the ratings disappeared The comments are still there. I know that there is a button "Rebuild Ratings". Unfortunately it was not active. After I added another rating I could press this button and everything was fine again. How can I avoid this in future? Is there a solution to automate this?
@asti I don't actually do anything strange. I am updating posts with the plugin WP All Import and they are re-posting as I understand it. Maybe that's the reason. But when I look for comments in the admin panel, they are still assigned to the post, are also displayed on website, but unfortunately the rating is not summarized.
If you face the issue again, kindly recordΒ a video so we can take the same steps.Β
