[Solved] Comment Bubble Position

Example for the issue I mentioned

@chhhh Hello,

Use this CSS please.

@media screen and (max-width: 600px)
#wpd-bubble-wrapper {
    bottom: 60px;
}

You can change both values to achieve the best result on different devices.

Don't forget to delete all caches before checking.

I am sorry but I failed to succeed. I put this here, cleared cache including WP but the bubble did not budge.

Do i need to put it in my theme files somewhere instead?

@chhhh I don't see any changes in styles from front-end.

Here are the screenshots

before

after

Please, make sure again that all caches have been deleted.

I am sorry to continue stealing your time. I cleared all caches again to no result. I also tried putting it in additional css in child-theme instead of in wpdiscuz settings to no avail.

What I noticed in my style.css is that the terminology is slightly different („@media only screen and“ - see screenshot).

but adding the „only“ to the code has not helped either. 

@chhhh Could you please send the admin login details to info[at]gvectors.com email address? Our developers will check the issue for you. 

@chhhh Something is wrong with your setup. See the attached video please. Let's know when you fix it and we'll start checking.

@jacob i have copied a different, stable version of the system to the staging server - the errors you encountered should be gone.

@jacob Any news on this topic? Thank you!

@chhhh, 

We apologize for delay.

Could you please resent the login details? The developers were too busy. We're prepering a new version of the wpDiscuz plugin. Now the developers are able to check the issue.  

@asti done!

@chhhh,

We still see the same issue as Jacob mentioned here: https://wpdiscuz.com/community/postid/10431/

A new video is attached below. 

@asti That display bug/critical error (minus the text in the footer, which I removed) is actually somehow caused by wpdiscuz. I ported the most recent stable version from production to staging, but there the system breaks as shown in your video. As soon as I disable wpdiscuz, everything is fine.

On production, that error does not occur (but I have the issues that I reported here).

All settings are identical between there two servers and I fail to understand why your plugin would break it on staging but not on prod. 

I have re-created your admin account for staging with the same credentials. Let me know if there is anything I can do to help clear this up.

Thanks, Chris

@chhhh,

I have re-created your admin account for staging with the same credentials. Let me know if there is anything I can do to help clear this up.

The user doesn't have an admin user role. Please change the user role to admin and let us know.